Claims & Disputes
Raise a claim or dispute
Enter the shipment number first — the rest fills itself in.
01
Shipment and parties
Claim or dispute
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Claim
Dispute
Shipment no.
*
Master no.
House no.
Container no.
Operator
*
Select operator
Aden
Adrian N
Afsal A
Ahmet Zafer
Alen
Alex Xavier
Alper Ilhan
Altug Pektas
Anand Krishnan
Aneesh
Annette Cruz
Archer A
Arthur Jones
Ashton
Austin
Aylin
Baris Turkmen
Barry Kingston
Ben Jackson
Benjamin
Berkay Komur
Bernamert
Betul Ozkeser
Bilal Furkan Ozen
Bilge
Brian R
Busenur Gokkaya
Business Development (LCL)
Caner Han
Ceren Kaplan
Ceyda
Charlin
Christopher
Clarke
Clifford
Cyril A
Damian
Damian Edward
Daniel Smith
Danny Collins
David
Deepika M
Denver
Dhivya A
Dogan Anka
Dominic
Eddie
Edward
Edwin
Emre Basaran
Emre Nalcakan
Emre Sonsuzisik
Emy
Eric Davis
Evangelin
Febin
Filiz Sozer
Finn A
Francis
Frank Thompson
Furkan Sekbanoglu
Furkan Yasin Yasar
Garret
Gary
Gavin
George.R
Glen
Gryffin
Hande Aydin
Harley
Harris Rehan
Harrison S
Hector
henry dsouza
Herbertson
Ibrahim
Irem Guleray
Irem Yamak
Ismail Berat
Jack
Jacob
James J
janisel fermin
jared smith
Jayachandran
Jerome
Jessie
Joel m
John
Jonathan
Jose Rodriguez
Joseph
joy infantia
Kaan Tuna
Kahraman
Kathir
Ken
Ken Nartowicz
kesha anderson
Kevin Cephas
Kevser
Kyle Rasquinha
Lucas
Mahmut Emre Palta
Malcom
Mark Evans
Marshall
Martin
Marvin
Mason
Max
Mehmet
Mehmet Emir Yuksel
Mehmetcan Koral
Melike Kozan
Melike Sahinbas
Melvin V
Mert Ogel
Merve Vatansever
Michael
Mike George
Milton S
Morris R
Mukil
Murat
Mustafa Berk Arslan
Mustafa Emir Ocal
Mustafa Kemal Akbal
Mustafa Koc
Nazli Yuceturk
Necdet Kagan Demirbek
Nelson
Nicholas Upton
Nisar Ahamed
Nixon
Noah
Oguzhan Sarp
Omar A
Onur Alp Akdemir
Onur Can Ulug
Orcun Demirbilek
Orcun Hakverir
Parker
Paul R
pelin bilginer
Peter Asher
Philips Francis
Pricing
Pricing Intake
Prince D
Rachel Powers
Ramiro
Raphael
Raymond
Robert
Robert S
Robin G
Rohan
Russel
Sales Support
Sales Support - 2
Sam S
Samet Emin Senocaklilar
Samson S
Sarah
Sarath
Scott M
Sean
Sebastian
Shafeen
Shajahan
Shawn Michaels
Shema
Simon Jones
Sinan Karabulut
Sinem Durmaz
Sinem Keles
Smith
Smith M
Songul Kayim
Spencer
Sri
Stanley S
Stanlo Engel
Steve
Syrus
Tarik Hamdi Ayaz
Taylor
Terrance
Thomas
Travis N
Troy
Tuba
Tugce
Tyler
Varun
Victor B
Vidin
Vijay Gopinath
Vincent.S
Vinoth
Vipin
Visalakshi
William Cooper
Yagiz C. Basutku
Yasin Ozkan
Yigit Burak Erol
Yunus Arslan
Zen Theodore
Raised by
*
Select
Aden
Adrian N
Afsal A
Ahmet Zafer
Alen
Alex Xavier
Alper Ilhan
Altug Pektas
Anand Krishnan
Aneesh
Annette Cruz
Archer A
Arthur Jones
Ashton
Austin
Aylin
Baris Turkmen
Barry Kingston
Ben Jackson
Benjamin
Berkay Komur
Bernamert
Betul Ozkeser
Bilal Furkan Ozen
Bilge
Brian R
Busenur Gokkaya
Business Development (LCL)
Caner Han
Ceren Kaplan
Ceyda
Charlin
Christopher
Clarke
Clifford
Cyril A
Damian
Damian Edward
Daniel Smith
Danny Collins
David
Deepika M
Denver
Dhivya A
Dogan Anka
Dominic
Eddie
Edward
Edwin
Emre Basaran
Emre Nalcakan
Emre Sonsuzisik
Emy
Eric Davis
Evangelin
Febin
Filiz Sozer
Finn A
Francis
Frank Thompson
Furkan Sekbanoglu
Furkan Yasin Yasar
Garret
Gary
Gavin
George.R
Glen
Gryffin
Hande Aydin
Harley
Harris Rehan
Harrison S
Hector
henry dsouza
Herbertson
Ibrahim
Irem Guleray
Irem Yamak
Ismail Berat
Jack
Jacob
James J
janisel fermin
jared smith
Jayachandran
Jerome
Jessie
Joel m
John
Jonathan
Jose Rodriguez
Joseph
joy infantia
Kaan Tuna
Kahraman
Kathir
Ken
Ken Nartowicz
kesha anderson
Kevin Cephas
Kevser
Kyle Rasquinha
Lucas
Mahmut Emre Palta
Malcom
Mark Evans
Marshall
Martin
Marvin
Mason
Max
Mehmet
Mehmet Emir Yuksel
Mehmetcan Koral
Melike Kozan
Melike Sahinbas
Melvin V
Mert Ogel
Merve Vatansever
Michael
Mike George
Milton S
Morris R
Mukil
Murat
Mustafa Berk Arslan
Mustafa Emir Ocal
Mustafa Kemal Akbal
Mustafa Koc
Nazli Yuceturk
Necdet Kagan Demirbek
Nelson
Nicholas Upton
Nisar Ahamed
Nixon
Noah
Oguzhan Sarp
Omar A
Onur Alp Akdemir
Onur Can Ulug
Orcun Demirbilek
Orcun Hakverir
Parker
Paul R
pelin bilginer
Peter Asher
Philips Francis
Pricing
Pricing Intake
Prince D
Rachel Powers
Ramiro
Raphael
Raymond
Robert
Robert S
Robin G
Rohan
Russel
Sales Support
Sales Support - 2
Sam S
Samet Emin Senocaklilar
Samson S
Sarah
Sarath
Scott M
Sean
Sebastian
Shafeen
Shajahan
Shawn Michaels
Shema
Simon Jones
Sinan Karabulut
Sinem Durmaz
Sinem Keles
Smith
Smith M
Songul Kayim
Spencer
Sri
Stanley S
Stanlo Engel
Steve
Syrus
Tarik Hamdi Ayaz
Taylor
Terrance
Thomas
Travis N
Troy
Tuba
Tugce
Tyler
Varun
Victor B
Vidin
Vijay Gopinath
Vincent.S
Vinoth
Vipin
Visalakshi
William Cooper
Yagiz C. Basutku
Yasin Ozkan
Yigit Burak Erol
Yunus Arslan
Zen Theodore
Location
02
Routing and schedule
POR
POL
POD
FDC
Movement type
Vessel / flight
ETD
ETA
Gate in
03
The claim or dispute
What went wrong
*
Dispute type
Select dispute type
Booking Cancelled
Cargo Damage
Cargo Lost
Chassis Issue
Container Accident
Container Closed Area
Container Damage
Container Not Released
Container Repair
Container Surcharges
Contract Rate / Spot rate Not Applied
Customs Issue
Dates Wrongly Calculated
Delayed Invoice
Demurrage Detention Wrongly Billed
Dry Run Charges
Duplicate Billing
Duplicate Payment
Empty Retunred Within Lfd
Exam Delay / Hold
Gate Out/Return Date Mismatch
Incorrect Weight
Liner Door Move
Natural Calamities
No Apointment
Not A Ajww Shipment
Perdiem Issue
Prepull Issue
Quotation Rate Not Applied
Seal Missing
Service Not Used
Storage Issue
Terminal Issue
Trucker Issue
Wrongly Billed
Warehouse issue
Others
Dispute invoice no.
Dispute party
*
Dispute party type
*
Select party type
Agent
Carrier
Customer
Vendor
Broker
Consignee
Shipper
Forwarder
Internal
Invoice amount
Dispute amount
Contract / NAC no.
Others
04
Exposure and evidence
No amounts entered
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